When you provide personal data

Subscriptions, orders and notifications

Personal data (e-mail) provided in connection with subscriptions for our newsletter Aktuellt, our newsletter to authorised electricians or electrical contractors and news on sales prohibitions, new rules etc. are saved as long as you are a subscriber. When you cancel your subscription, we delete your personal data.

Personal data (name, address, and e-mail) provided in connection with orders for publications from us are saved only as long as required for purposes of the mailing or the order. In cases where we charge for the material, the invoice data will be saved until the payment is completed.

Personal data (name, address, phone number and e-mail) provided in connection with applications for seminars or training are saved as long as required for administrative purposes, i.e. mailing of course materials and evaluation surveys. In cases where we charge for seminars or training, the invoice data are saved according to applicable accounting rules.

Notifications regarding faults in electrical products, installations or an electrical contractor

A notification regarding faults in electrical products, installations or an electrical contractor will become a public document when received by the National Electrical Safety Board.

The notification, including the personal data you have provided (you may be anonymous) will be filed and archived in accordance with applicable provisions. We may use the personal data you provided to contact you and obtain more information in relation to your notification.

Frequently Asked Questions

Personal data (e-mail address and other contact details) provided to us when you send a question to us via the tool Frequently Asked Questions become a public document when received by the National Electrical Safety Board. The information is saved for two years from the date of the question, following which your question and your personal data will be erased.

E-mail messages

E-mail messages received by the National Electrical Safety Board generally become public documents. Depending on the contents of your message, your message and the personal data you provided will either be deleted according to applicable rules and guidelines regarding thinning or filed and archived.